WALKHERO shoes are designed in the USA and manufactured with our Asian partners.

Our partner factories adhere to our high standards to provide shoes with world-class comfort and support. Our shoes are manufactured with high-quality materials and in ethical conditions. Our trusted factory partners align with our company values, and together we focus on creating as much value as possible for our customers.

We want you to find the right size and be entirely satisfied with your shoes, so we offer free shipping with free returns and exchanges! Go ahead and try them on and break them in because you have 180 days to exchange them for a different size or another style if necessary.

If you decide WALKHERO shoes aren’t right for you, you can also return like-new items for a full refund. See our Return Policy for more details.

WALKHERO shoes deliver excellent arch support without the need for thick inserts or expensive, custom orthotics.

Superior arch support starts with our patented Foot-Care™ technology, which delivers natural cushioning and dynamically hugs your heel with every step. Every foot is unique, and our built-in orthotic insoles adapt to fit your needs by being matched for your unique foot geometry for superior support with customized layers of cushioning and arch support.

For the greatest comfort, we recommend wearing your new WALKHERO footwear for just a few hours for the first few days to allow your feet to adjust to the new level of orthotic comfort and support. Within 1-2 weeks you should find the product completely comfortable and supportive.

WALKHERO insoles are made of a flexible material called EVA (ethyl vinyl acetate).

The key advantage of EVA is that it is supportive and 'giving' at the same time! As you apply weight to the foot, there is a certain amount of 'give' in WALKHERO insoles and shoes, providing shock absorption to the feet, ankles, knees, hips, and back. This makes the device much more comfortable and more natural compared to hard insoles. Yet, at the same time, they are firm enough to realign the foot and allow you to claim back your natural footprint.

Because WALKHERO insoles and sandals are somewhat flexible, they will need to be replaced every 12-18 months. Older people or those with sensitive feet will benefit from a softer type of orthotic such as WALKHERO, as they may have difficulty tolerating anything hard under the foot.

Due to the anatomical shape of the Orthotic insoles, custom orthotics with a rounded heel fit best inside our shoes. If the underside of the custom orthotic (the part that sits on the footbed) is squared off, then it may not fit into our deep heel cup—which is rounded like your foot.

That said, many of our customers tell us the Foot-Care™ technology offers better support and stability than they expected, and that they don't need to wear their custom orthotics with WALKHERO shoes.

We are unable to fulfill any replacement footbed, insoles or sockliners requests at this time. But we have been selling the insoles that are designed for wider, high-volume shoes, such as work boots, basketball shoes, running shoes, casual shoes, dress shoes. If you need a pair, please check here: https://walkhero.com/collections/all-insoles

The insoles are designed for wider, high-volume shoes, such as work boots, basketball shoes, running shoes, casual shoes, dress shoes

There are only a few stores that carry our shoes, however, you can order our shoes online risk-free because we offer free shipping, exchanges, and returns.

To clean our products, we recommend you wipe with a damp cloth and air dry under indirect sunlight.

We DO NOT recommend the following:

Submerging in water or using solvents to clean products.
Exposing products to extreme temperatures.
Commercial dry cleaning or home wash/dry laundry machines.

Eliminate odor and effectively clean and deodorize footbeds by stopping cell growth and multiplication of bacteria and fungi which can cause odor and itchiness.

Preventative measures are best here. But in the event that you do find your sandals have taken on an odor, we recommend giving the footbeds a good scrub with a mild soap diluted in warm water. Be sure to let your shoes air dry naturally. Do not place them near a heat source or in direct sunlight.

To keep your socks looking and smelling fresh, machine wash on cold with like colors. Do not bleach, do not iron, and do not tumble dry.

For canvas, we recommend gently brushing the shoe with a soft, damp sponge to remove loose dirt. Stains should be treated immediately with a gentle cleaner. Like wool, we do not recommend machine-washing.

Once you've registered to receive our newsletter, you will start receiving discount codes in our emails and newsletters. Please make sure to enable the receipt of emails from cs@walkhero.com.

No. We are sorry, but currently we do not offer this option.

All of our styles are offered in Medium (Standard) Width. Each product description page also includes fit notes and width measurements.

Women's

Medium: B

SHOP WOMEN'S WIDE

We do not currently offer narrow (A or smaller) width. We have some styles that are slightly slimmer, however, they are still considered Medium Width shoes. If you'd like to know more about these styles, please contact one of our WALKHERO Customer Service Support for help.

Men's

Medium: D

SHOP MEN'S WIDE

We do not currently offer double-wide or beyond. If you wear 4E or anything wider, WALKHERO may not be the right fit for you.

WALKHERO offers 180-DAY free returns and exchanges on all orders within the Domestic United States, so finding the perfect fit should be as easy as possible!

We work very hard to keep our sizing consistent across our collection, and most of our styles fit true to size. If you are unsure about sizing for a specific style, we feature fit tips under the "sizing" tab on the individual product pages.

We hope these details help you find your perfect fit. If you still have questions, please contact our customer service for additional help, email us: cs@walkhero.com.

View our helpful Shoe Size Conversion Guide.

Our shoes and slippers are available in half size. Fit can be a bit difficult to determine, as it is usually your personal preference. In most cases, sizing up to the next size will offer the best fit.

For example, if you wear a 10.5 in shoes, a size 11 will likely fit you best in our sandals and slippers.

Please keep in mind if your feet are narrow or wide, this may affect the fit of our footwear.

'CM' is the size used in Japan. To measure your foot, you should measure in centimeters and refer to the heel-to-toe size in centimeters and cross reference your size for your region.

- Your left and right feet may differ in length or width. Be sure to measure and try shoes on both feet, and always buy shoes to fit your larger foot.

- If your feet seem between sizes, and you cannot decide which size to select, we suggest choosing the larger size. You can adjust for a more personal fit with socks, insoles, or a different lacing pattern.

Note: Because the foot is three-dimensional, any two-dimensional measuring tool, such as a ruler or Brannock device®, can only approximate your shoe size. Manufacturers use different lasts to construct their shoes, and sizing may vary accordingly.

There is no footwear industry standard for shoe size. At WALKHERO, we list shoe sizes in centimeters so you can easily compare sizing with other brands.

Our size chart is linked on every product page above the size list. You can also find it through the link below.

https://walkhero.com/pages/sizing-chart

Many of our shoes feature removable insoles, which are ideal for orthotics. To check if a style has a removable insole check out the "features" section on any product page.

Normally, it only takes 3-7 days from when you order to receive the product.

After your order is completed, we normally ship within two business days, but delivery time also depends on where you live. We use UPS、DHL and USPS standard delivery services, and so on.

We are happy to ship your order to a PO Box if you choose, and there is no extra cost!

*Please note: shipments to PO Boxes can only be shipped via UPS、USPS and DHL, and therefore cannot be expedited.

We only process orders on business days. Orders placed during the weekend or on holidays will be processed on the following business day. Processing usually takes 1-2 business days.

To learn more about processing and delivery times, please read our Delivery Policy.

No, we're sorry that we do not ship internationally from walkhero.com at this time. There is only the United States we are currently able to ship to, as long as your location appears in the list of states/provinces when entering your shipping address we can ship to you!

We offer FREE standard ground shipping on all over $50 orders shipped within the Domestic United States! But we also offer standard ground shipping(10-15 business days) on lower $50 orders for an extra charge of $9.9.

Standard shipping generally takes 10 to 15 business days.

*Please keep in mind, that estimated shipping times DO NOT include processing times. Most orders take 1-2 business days to process. Processing and shipments are based on business days only and DO NOT include holidays or weekends.

Only received part of your order?

If you have ordered a few items, we may need to fulfil your order from multiple locations - that way you don't miss out on any of your items! This means we will pack and ship your items separately and therefore some items may arrive at a later date, even though you ordered everything together. We call this a split order.

If your order has been split, you will receive an email with your tracking details for each separate delivery.

*Please note: You won't receive both tracking numbers at the same time as they will be dispatched separately, from different locations, which means different dispatch times.

If your order arrives and you're missing one or more items, we recommend double-checking your emails to see if you've received any additional tracking numbers. If not, contact our WALKHERO Support Team and we can provide you with tracking updates.

When you place your order, you will receive an order confirmation email. If you click on the “View your order” button, you will be redirected to a webpage with tracking information! Once your order ships, you will receive a separate shipping confirmation email.

Furthermore, our team is always happy to look into your order status! Just send us an email at support: cs@walkhero.com with your order number.

If there is a mistake on your shipping address, don’t worry! We have a few options.

1. If your order was placed within the last 24 hours or so, give us a email right away at cs@walkhero.com.

2. If we’re not able to catch the order before it’s processed or shipped, you will need to reach out to UPS or USPS directly. The first step is to wait until your tracking number is active (usually 24 hours from shipping notification). Once the order is in transit, call 1-800-742-5877 and say “track a package” to get started. You can correct the address, or have the package held at a UPS store.

For USPS, call 1-800-275-8777 and press 3 when prompted. You can also use the USPS Package Intercept service at https://retail-pi.usps.com/retailpi/actions/index.action or sign up for Informed Delivery: https://informeddelivery.usps.com/box/pages/intro/start.action

Once your order is placed, our warehouse goes to work right away to get it to you as quickly as possible. Unfortunately, because of this, there isn’t a delay that allows us time to cancel or change orders once they’re submitted.

However, we are happy to offer free return shipping. Once the order arrives, just set up a return and get a shipping label (see link below), and we'll take care of it for you.

https://walkhero.com/a/return

If you still have questions, you can email us at cs@walkhero.com.

If you have a promotional or coupon code that you would like to redeem, please enter it in the "Coupon Code" box in your shopping cart during checkout. Then click the "Apply" button and the promo codes can be automatically applied on checkout page.

Please note that only one promotional code can be used per order, and that certain codes require being signed in to your WALKHERO account.

There are a few ways you can check the status of your order:

1. Check the status of an individual order by using our Track an Order page. All you will need is your order number and the email you used when placing your order. You can find your order number in your order confirmation and shipment confirmation emails.

2. You may also sign in to your account and view the status of your order. Please keep in mind that orders placed before the creation of your account will not show up in your account.

If you already know your tracking number, and you would like to contact FedEx directly, you can visit FedEx.com

We try to make sale prices easy to find! If an item is on sale, the price will be marked in red on each product page. If a sale price is offered on just specific colors of a style, you'll see aredsale flag on the color noting it as a sale item.

All sales and promotions are subject to terms and conditions. These are listed in any promotional email we send out, and we post them on our site during the sale. These terms will include an end date for the sale or promotion. If you have any questions about the terms and conditions of a sale or discount offer, please feel free to reach out.

Our ordering and fulfillment system is designed to process and ship orders as quickly as possible and therefore orders are unable to be edited or canceled by our customers after being placed. For information about making a return or exchange, please visit our Return & Exchange page.

We want to make buying your favorite WALKHERO shoes and insoles online fast and easy, and we accept accept the following payment options: Visa, Mastercard, Diners Club, Discover, American Express.

Multiple payment authorizations

Occasionally, the payment authorization request can appear in your account multiple times, especially if you had any decline messages appear during check out. These aren't charges – they are just authorization requests and will not post to your account. The pending hold will drop away within 24-48 hours.

Foreign transaction fee converted by exchange rate

The foreign transaction fee has been converted by the exchange rate. The exchange rate conversion will affect your actual expenses at the current exchange rate, and  Foreign transaction fee' will be added to your bill.

If you have any questions about that, please feel free to reach out.

All financial transactions on our website use Cookies and similar tracking technologies to track the activity on our service and store certain information. Our system immediately and securely encrypts your credit card information when you submit it.

You may have noticed that some items are only available for pre-order. You can find the shipping date of your purchase on the product information and also in your email confirmation.

We are very sorry that the item you need is out of stock. When you try to select the size you need, if the item is out of stock, the "add to cart" button will turn "sold out". As soon as we get more inventory of the item, we will email to let you know!

Imitation is the greatest form of flattery, but not in this case. There are fraudulent sites impersonating WALKHERO and WALKHERO Utility, posting fake discounts in ads on Facebook and Instagram, and stealing credit card information. Shop walkhero.com directly to purchase safely.

We're sorry your purchase didn't work out for you. To make it easy to find your perfect pair, we offer FREE returns and exchanges for purchases made only on walkhero.com.

You may return or exchange your merchandise within 180 days of purchase as long as the original purchase was made on walkhero.com. Returns for refunds will be credited to the original form of payment. Please allow up to 14 days for the credit to show on your statement. Original shipping charges are not refunded.

PLEASE NOTE: We cannot process returns or exchanges for purchases made through other retailers.

For additional information, please visit our Delivery & Return page.

We are so confident that you will love your shoes or insoles that we offer a full 180-day Love Them or your money-back guarantee. At any time during the first 180 days if you don’t love your new shoes or insoles contact our Customer Service staff for answers and solutions. If we cannot offer you a solution, we will accept the shoes or insoles back for a full refund.

Any help, email us: cs@walkhero.com

RETURNING AND EXCHANGING AN ITEM

For shoes purchased through walkhero.com, WALKHERO offers free returns and exchanges within 180 days from the date of delivery.

STEP ONE:
Go to return.walkhero.com, and enter your order number and billing zip code. Your order number is located on your packing slip and contained in your order confirmation email.

STEP TWO:
From the options available on the screen, select the item(s) you would like to return or exchange.

For exchanges, choose from the options available, and the new size and/or color you would like sent to you. Each item on an order is limited to one exchange. (For multiple items, ensure you click "ADD ANOTHER ITEM" so you can generate ONE RETURN LABEL for all items.)

For returns, select the option to return, and answer a few questions, after your request is approved, your shipping label or warehouse address will be emailed to you.

STEP THREE:
Repackage your return in the original packaging, affix the label to the outside of the shipping box, including your packing slip inside, and give it to the carrier.

Please allow approximately 1 to 2 weeks to receive a refund as it involves shipping the product back to our warehouse, authorizing the return, and processing the refund.

Most refunds are processed within 1-2 business days of receiving your return items. Once we've issued your refund, you will receive a credit memo email confirming the refund. You can also log in to your account dashboard and view all credit memo refunds that have been issued.

Depending on your financial institution, it may take an additional 2-14 business days after we issue a refund for the credit to appear on your account.

You can return or exchange like-new items within 180 days of purchase. Click here to learn more about our hassle-free return & exchange policy.

We highly recommend you try your shoes on and wear them indoors on a clean surface while you check the fit and, if necessary, break them in. If you have questions about your eligibility for a return, contact our WALKHERO CS staff to discuss the details.

Email us: cs@walkhero.com

We try our best to process returns as quickly as possible! Processing usually takes between 1-2 business days on our end. You'll receive an email confirmation once processing is complete and your order has been refunded to the original form of payment.

From there it generally takes 1-4 business days for that credit to reflect on your statement. In some rare cases, it can take up to 14 business days for the credit to appear.

You can find your WALKHERO order number in a few places! First, your order number is provided in your email Order Confirmation and in your Shipment Notification email, which will be contained in the email Subject Line. Our order number is 4 digits long and begin with #WH.

Another place to find your order number is in the WALKHERO Packing Slip, which is included with your order, in the WH# field.

Our orthotic inserts are covered in our 180-day guarantee. If you’ve already used them or trimmed them down to size, we will not accept them back for a full refund within 180 days of purchase. Original shipping charges are not refunded.

If it is within 180 days from the date of purchase, you can still return your order. If you no longer have the original shipping box or bag your package arrived in, we can not deal with the refund for you. Please refrain from using any box, envelope, or bag that contains a hazardous material marking on the outside as this will delay your refund.

The patented Foot-Care™ technology we build into every shoe we make is the foundation for pain-free and all-day comfort. Built-in orthopedic insoles blend premium EVA foam materials to give you cushioning and support in all the right places.

Anti-Microbial Technology is embedded in WALKHERO footwear, it's easy to maintain a clean and healthy environment for your feet. Insoles help prevent the growth of bacteria and fungi and help keep your feet odor free.

WALKHERO footwear proudly features a thick layer of slow recovery that customizes to your particular feet for the ultimate footwear experience.

Those over 50: As we get older, the muscles and ligaments in the foot become weaker, as do the bones due to calcium reduction. In addition, the fatty padding under the foot thins out, which means less protection and cushioning for the bones, in particular the heel bone. Fallen arches combined with thinning fat tissue are a recipe for foot problems. Heel spurs are the most common foot complaints for those over 50.

People who are on their feet all day: Factory workers, nurses, teachers, people in retail, and many other industries are required to stand on their feet for hours each day. Hard, unforgiving surfaces like concrete and asphalt take their toll after prolonged standing even for young and healthy people! Most common complaints are tired, aching feet and legs as well as low back pain. Women who are required to wear dress shoes with heels (e.g., in retail or hospitality) often suffer from pain under the ball of the foot (metatarsalgia) and/or aching legs.

Runners & athletes: Because athletes put so much strain on their muscles and bones and ground reaction forces are much higher (up to 4 times the body weight), biomechanical injuries are more the rule than the exception. Insoles play a major role in preventing sports injuries such as Achilles Tendonitis, shin splints, and problems in and around the knee joint. Plus, running pain-free enables any athlete to perform better!

High-heel wearers: Most women know that high heels are not good for their feet, however, many women do wear them. Common symptoms occurring from wearing high heels are pain in the back of the legs (and shortening of the calf muscles over the long term), ball of foot pain, and pain under the arch and the heel. Vionic Slimfit insoles are specifically designed to reduce discomfort associated with heeled shoes and sandals.

Pregnant or overweight people: Excess weight worsens the effects of excess pronation and its related pains. Proper alignment and support are crucial for those carrying additional weight, which creates additional forces on the feet, ankles, knees, and back.

Any of our shoes can potentially help with plantar fasciitis and/or heel pain. Since every style we offer is built with our patented Foot-Care™ technology, you get the same exceptional support and all-day comfort no matter what you choose.

The only real difference between each of our shoes is the style itself. Whether you pick slip-on, sneakers, slippers, or sandals: you get awesome heel and arch support for maximum comfort and longevity whether you're standing, walking on concrete, or adventuring in the great outdoors.

We get a lot of great feedback from customers with a full range of foot conditions, because our footwear is biomechanically correct (i.e. it fits your foot's natural shape), which helps with full body health, starting with your feet.

Any person with or without a foot problem can benefit from wearing WalkHero orthotics! It is estimated that over 70% of the population suffer from rolling inwards of the foot and fallen arches (i.e., excess pronation), which is the major contributing factor to foot problems. As we get older this problem often worsens.

In most cases, you will feel immediate relief. In some cases, your feet may need a while to get used to your WALKHEROs. Our orthotics support your arch and hold your feet in a healthier position. If you're not used to it, it may feel awkward at first. We know you must be anxious to get comfortable and pain-free, but it's important not to rush it. Feet are delicate structures. Keep using for 1-2 weeks to ensure maximum comfort.

EVA (Ethylene-vinyl acetate)
EVA is a synthetic polymer known for its superior cushioning. It is a lightweight polymer which still maintains excellent shock absorption. Due to its lower density structure, EVA can compress over time, which means it will start providing less support after significant wear. EVA will provide you with the superior lightweight cushioning you find in styles like the Targhee III and the Explore hiker sneaker.

Regular footbeds are designed to provide a cushioning effect and absorb shock. They may feel comfortable at first, but they do not address the biomechanical cause of excess pronation.

Insoles provide some degree of shock absorption, but more importantly, they are functional and are designed to help you reclaim your footprint by supporting natural alignment from the ground up. Some footbeds also feature arch support; however, WALKHERO insoles do a lot more than just support the arches.

For additional information about our insoles, please visit our Insoles Page.

Medicare covers orthopedic shoes if they're a necessary part of a leg brace. The amount you must pay for health care or prescriptions before Original Medicare, your Medicare Advantage Plan, your Medicare drug plan, or your other insurance begins to pay.

All WALKHERO shoes are made with extra depth and a wide toe-box. The wide & roomy toe-box provides room for toe movement and enhances comfort for those with bunions, hammertoes & swollen feet.

WALKHERO® insoles and orthotics help treat a variety of foot, knee, lower back, leg, and hip conditions, such as Achilles Tendinitis, Arch Pain, Ball of Foot Pain, Flat Feet, Heel Pain, Heel Spurs, Osteoarthritis Pain, Plantar Fasciitis, Shoe-Related Discomfort, Tired, Achy Feet and so on.

Our shoes for plantar fasciitis cup your heel to cushion each step, and offer support from heel to arch to ankle. Our proprietary Foot-Care™ technology works in tandem with nature to help your body cure foot discomfort. Our shoe has orthotic-inspired support that dynamically grips your heel to soften every stride. The anatomically shaped EVA footbed provides arch support while the platform helps relieve pressure from the heels. Plus, the firm yet flexible orthotic insole is removable, and the shoe has a deep heel cup for stability.

The best shoes for bunions&arthritis offer a wide enough toe box so the bunion does not receive undue pressure from the side wall of the shoe.

WALKHERO's shoes feature extra wide toe boxes for a roomy metatarsal fit. We chose shoes that are both comfortable and supportive for a positive wearing experience that won't make your bunion pain worse. In addition, our shoes keep the feet secure and supported throughout the day because you don't have to sacrifice quality when selecting shoes for your bunions.

Each shoe we make features our innovative Foot-Care™ technology. Made with a foam insole and high cushioning, WALKHERO's line of shoes offers heel support that allows you to go the distance. The soles have a gender-friendly cushioning design, which supports the natural biomechanics of your feet, and the deep heel cup can also lessen the impact by stopping your heel from making contact with the ground.

There are plenty of shoe options for men and women suffering from heel spurs at WALKHERO, from the best work shoes and walking shoes to cute summer sandals, and everything else in between.

WALKHERO made correctly custom orthotics for those who are suffering back pain, which can minimize excessive motion in the heel and alleviate knee and back pain. In addition, functional orthotics placed inside the shoes are anatomically designed to keep the foot in a neutral position to minimize pronation and align it with the entire body – legs, knees, hips, and of course lower back. Better yet, we have two options for the type of arch that should be your choice since it will offer a more customized fit.

Step into back pain-free and all-day foot massage with WALKHERO.

Some of the main causes of hammer toes are foot structure, trauma to your toes, medical conditions such as diabetes and arthritis, and wearing poorly-fitting footwear. Redness, inflammation, or a burning sensation around the toes, are common problems for people with hammer toes. Don't worry, WALKHERO shoes are also designed to help with these issues.

All range of shoes works best with hammer toes that have a generous toe box. Our shoes feature patented Foot-Care™ technology and built-in orthotic insoles to ensure a comfortable fit for your entire foot. Additionally, soft material in the upper of the toe box helps reduce friction from toes rubbing on the top, and a lower heel eases the pressure, making them the best walking shoes for hammer toes.

WALKHERO® Antibiosis Technology is built into our premium insoles to make them thin, flexible, and nearly invisible. It is a durable cushion that conforms to the contours of your skin to protect your corn, callus, blister, or bunion. The cushions fit easily into any shoe to provide all-day cushioning pain relief.

The best shoes for neuropathy cushion and support your feet without restricting movement to promote a natural posture and gait.

WALKHERO offers some of the best shoes for neuropathy feet. Each shoe is designed to relieve pain and offers generous, protective toe boxes and a deeply cushioned heel. An ergonomic cushioning sole provides comfort and balance stability. Our shoes are made from flexible, moisture-wicking fabric. They also include two types of free orthotic insole that provide anatomical arch support and extra cushioning.

A stable heel counter, the back of the shoe that cups your heel and keeps your instep in place, helps to prevent friction and pain.

Our innovative Foot-Care™ technology dynamically cups your heel as you move, absorbing shock and saving sensitive joints from painful jolts. The built-in orthotic insoles support your arches to promote proper posture, and cushioning in all the right places keeps you moving.